The  BuyFirm Online.com Store appreciates your business and want to make your shopping experience as pleasant as possible. Our return/Exchange Policy is outlined below.  If you have any questions concerning these policies please feel free to contact our customer service department . Most merchandise may be returned or exchanged within 15 days of receipt. All returns and exchanges are subject to the following:  Ther are no returns on cosmetics and nutritional products.** Ardyss Body magic shaper All returns are subject to a 20% restocking fee. You are responsible for returning merchandise to : The BuyFirmOnline.com Store  3473 S King Drive #508  Chicago Illinois  60616  ** There are absolutely no refunds for Cash on Sale items all sales are Final. If free shipping is given at the time of purchase, a $14.99 shipping charge will be subtracted from your refund in addition to the 20% restocking fee.   All returned or exchanged items MUST have an RMA number written on the outside of the shipping carton not the product box.  If there is

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